Cancellation & Refund Policy

Every booking reserves a specific slot with a single instructor. All slot times are Indian Standard Time (IST), shown alongside your own timezone. Because one instructor delivers every session, a reserved slot is unavailable to anyone else for that period, which is why the notice periods below exist.

More than 24 hours before the slot: cancel for a full refund of the amount you paid, with no deduction.

Between 24 and 12 hours before the slot: reschedule once to any open slot at no cost, or cancel outright for a refund of 50% of the amount paid.

Less than 12 hours before the slot, or after it has started: the booking is not refundable, because the slot can no longer be offered to another learner.

You may reschedule free of charge up to 12 hours before your slot begins, subject to availability, once per booking. Ask through the contact page or by replying to your booking confirmation email.

Many offerings are booked with a reduced trial or registration amount rather than the full program price. That amount reserves your slot and follows exactly the same notice periods as any other booking, set out in section 2.

If you continue after a trial session, the amount already paid is adjusted against the full program price. If you decide not to continue, nothing further is charged and there is nothing to cancel.

If a session is cancelled, cut short, or cannot be delivered for any reason within our control, including instructor availability or a technical failure at our end, you choose between a full refund of the amount paid and a rescheduled slot at a time that suits you. This applies however much notice we are able to give you.

If you do not join within 15 minutes of the scheduled start and have not contacted us, the session is treated as delivered and is not refundable. If something went wrong at your end, write to us anyway. We read every message and will usually offer a reschedule where the circumstances warrant it.

Email support@cyberdomainpath.com or use the contact form, quoting the email address you booked with and the date and time of the slot. You do not need to give a reason. We confirm in writing whether a refund is due under this policy.

Approved refunds go back to the original payment method used for the booking. We cannot redirect a refund to a different account or a different person.

Refunds are initiated within 2 business days of approval. Once initiated, the money typically reaches you within 5 to 7 business days, depending on your bank or card issuer. International refunds can take longer, and the amount received may differ slightly from the amount paid because of exchange-rate movement between the two dates. That difference is set by your bank, not by us.

If you believe a charge is wrong, please contact us first. We would rather resolve it directly and quickly than through a chargeback, which takes both of us considerably longer to settle.